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Contact Support

Contact Support

Use this Support Page to request support from any device, including your iPad, or iPhone.

You can interact with the app developer, ask questions, provide feedback, and seek assistance.

FAQs are listed here:

FAQs of the Routespunkt Hiking Grid Diary

You may choose to leave a review of the app at the App Store (using your iPad or iPhone):

App Review

Note on reporting an issue:
 

To help with fast resolution of a reported issue, the App Developer would appreciate:

1. Please update the app to the latest version available at the App Store. Then try to follow the steps that lead to the issue. If the issue persists, please share the steps, along with specific data

2. If the list of steps and data is too long, you may, instead, choose to record and share a video (screen recording) of the steps you were performing before the issue occurred

3. In case of a crash, please do share the crash log from the latest app version

4. Please specifically mention it, if the issue is intermittent in occurrence, for the same sequence of steps in the app

Ask for App Support

Enter your First Name (1 - 200 char)

Enter your Email Address

Enter your Support Request Title (30 - 200 char)

Enter your Support Request in Detail

Tracking Major App Breakage

(Note: Based on the note - on reporting an issue - mentioned above, App Developer will add an entry here upon receiving a Contact Support request from app User, and upon successfully reproducing the issue.)

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Track Health of Services integrated into Routespunkt Hiking Grid Diary

iCloud drive is used to store app data.

The service could have a temporary down time.

If you are facing issues, please check this site:

RevenueCat is used to purchase subscription.

The service could have a temporary down time.

If you are facing issues, please check this site:

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